Privacy Policy

Last updated: 15 April 2026

This Privacy Policy explains how The Graphics Guy ("we", "us", "our") collects, uses, and protects the personal information you share with us. We are committed to looking after your data and being transparent about how we handle it.

1. What information we collect

When you contact us through the enquiry form or by email, we collect:

• Your name
• Your email address
• Any details you choose to share about your project (business name, brief, budget, etc.)

We do not use tracking cookies, analytics, or advertising pixels on this site.

2. How we use your information

We use the information you provide to:

• Respond to your enquiry and discuss your project
• Prepare quotes, proposals, and invoices
• Deliver the design work you've commissioned
• Keep records for accounting and tax purposes as required by UK law

3. Legal basis for processing

We process your data under the following lawful bases (UK GDPR):

• Contract — to provide services you've asked us to provide
• Legitimate interest — to reply to general enquiries
• Legal obligation — to meet HMRC record-keeping requirements

4. How long we keep your data

Enquiries that don't result in a project are deleted within 12 months. Records related to completed work (including invoices and correspondence) are kept for 7 years to comply with UK tax law.

5. Who we share your data with

We don't sell or rent your information. We only share it with:

• Our email provider, to send and receive messages
• Our accountant and HMRC, where required by law
• Payment processors, if you engage us and pay by card or bank transfer

6. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data (subject to legal retention rules)
• Object to or restrict how we use your data
• Complain to the Information Commissioner's Office (ico.org.uk)

To exercise any of these rights, email colinphelps@outboxmedia.co.uk.

7. Security

We take reasonable technical and organisational measures to protect your data, including secure email, encrypted storage, and access controls. No system is 100% secure, but we'll notify you if we believe your data has been compromised.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top reflects the most recent version. Material changes will be flagged on the site.

9. Contact

If you have any questions about this policy or how we handle your data, please email colinphelps@outboxmedia.co.uk.